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SHIPPING POLICY

Kaizen MMA Shipping Policy

At Kaizen MMA, we are committed to providing high-quality products and services to enhance your training experience. Please review our shipping policy to understand our processes and expectations regarding the shipment of items purchased through our gym or online store.
 

1. Processing Time
 

  • Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

  • Custom items or items requiring special preparation may have extended processing times. Specific timelines will be communicated at the time of purchase.

     

2. Shipping Options and Timeframes
 

  • We offer a range of shipping options, including standard, expedited, and express services through trusted carriers.

  • Standard Shipping: 5-7 business days

  • Expedited Shipping: 2-4 business days

  • Express Shipping: 1-2 business days

  • Please note that delivery times are estimates and can vary based on factors like destination and carrier conditions.
     

3. Shipping Rates
 

  • Shipping costs are calculated based on the weight, size, and destination of your order. Rates will be displayed at checkout.

  • Free shipping is available on domestic orders over a certain amount, as stated in promotions or at checkout.

     

4. Order Tracking
 

  • Once your order has shipped, you will receive an email with tracking information to monitor the delivery status of your package.

  • For any tracking inquiries, please contact our support team, and we will assist in providing updates.

     

5. International Shipping
 

  • We currently offer international shipping to select countries. Please note that delivery times may be longer, and additional customs duties or taxes may apply.

  • Kaizen MMA is not responsible for customs delays or additional fees incurred.

     

6. In-Store Pickup
 

  • For local customers, we offer a convenient in-store pickup option at our Kaizen MMA location. Please choose "In-Store Pickup" at checkout and await an email confirmation that your order is ready for collection.

     

7. Lost or Damaged Items
 

  • If your order arrives damaged or becomes lost in transit, please reach out to us immediately.

  • We will work with the shipping carrier to resolve the issue and ensure you receive a replacement or refund if eligible.

     

8. Returns and Exchanges

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  • For information on returns, exchanges, and refunds, please refer to our Return Policy or contact our customer service team.

     

9. Customer Support
 

  • For any questions or assistance with your order, feel free to contact us at kaizenmma.in@gmail.com or call our support line at 08789297183. Our team is here to help!

     

Thank you for choosing Kaizen MMA! We value your trust and are dedicated to making your experience as seamless as possible.

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